Warehouse Manager Protech Fleet

Key Responsibilities 

Operations Leadership 

- Oversee daily warehouse operations including receiving, storage, picking, packing, and shipping 

- Ensure timely and accurate distribution of parts and equipment to service centers and mobile technicians 

- Optimize workflows to improve throughput, reduce cycle times, and eliminate bottlenecks 

- Maintain a clean, safe, and organized warehouse environment 

-Warehouse will support Glass, Fleet/CarBodyLab, and Protech van upfitting and equipment fulfilling 

Inventory Management 

- Own inventory accuracy, cycle counts, and reconciliation processes 

- Implement best-in-class inventory controls for high-value calibration tools and parts 

- Monitor stock levels and partner with procurement to prevent shortages or overstock 

- Reduce shrinkage, obsolescence, and excess inventory 

- Ensure rapid fulfillment of parts and equipment required for fleet repair and maintenance 

- Support mobile ProTech technicians with timely delivery of calibration tools and components 

- Coordinate logistics for urgent or same-day operational needs 

Process Improvement & Scalability 

- Develop and implement standardized operating procedures (SOPs) 

- Identify and deploy process improvements to support multi-site scaling 

- Leverage data and KPIs to continuously improve performance 

- Partner with technology teams to implement WMS or inventory tracking systems 

Team Leadership 

- Recruit, train, and develop warehouse staff 

- Establish clear roles, expectations, and performance standards 

- Drive a high-performance, accountability-based culture 

- Ensure proper staffing levels to meet demand fluctuations 

-Span of control – 3 to 5 direct reports, depending on what is identified.  Currently there is a Lead role underneath, but may not be permanent 

Safety & Compliance 

- Enforce all safety protocols and OSHA compliance standards 

- Conduct regular safety audits and training sessions 

- Ensure proper handling of tools, equipment, and materials 

Key Performance Indicators (KPIs) 

- Inventory accuracy (%) 

- Order fulfillment time / cycle time 

- On-time delivery to field / centers 

- Shrinkage / loss rates 

- Warehouse cost per unit distributed 

- Technician downtime due to parts availability 

Qualifications 

- 5+ years of warehouse or distribution center management experience 

- Experience in automotive, fleet, or technical equipment distribution preferred 

- Strong understanding of inventory management systems (WMS) 

- Proven ability to scale operations and improve processes 

- Experience supporting field service or multi-location operations is a plus 

- Strong leadership, organizational, and problem-solving skills 

Preferred Experience 

- Experience with ADAS, calibration tools, or automotive parts distribution 

- Familiarity with fleet operations or repair/maintenance supply chains 

- Experience implementing or optimizing warehouse technology systems 

Leadership Profile 

- Operationally rigorous and detail-oriented 

- Bias for action with strong problem-solving capability 

- Ability to build scalable systems and processes 

- Strong communicator who partners effectively across operations, procurement, and field teams 

- No management of operating budget defined at this time.  

 - Committed to teammate development and engagement 

Why This Role Matters 

This role is critical to enabling the growth of ProTech and Fleet by ensuring technicians and service centers have the right parts, tools, and equipment—at the right time. Success in this role directly impacts cycle time, customer satisfaction, and the scalability of these high-growth business lines.